Callation offers a large variety of services such as Call Reporting, Call Accounting, Cloud, and Security based in Melbourne, Australia.
Callation as a product also provides a way to reseller this product under another company name that is called the white-labeling concept of a product. So, there is a cloud/web panel part of Callation product that provides the ability for the resellers of the Callation product to manage and maintain their customers along with other information related to the customer like users, analytic for the customers, etc.
With various customers under its belt, Callation is known for the accuracy and simplicity of the solutions they provide.
Callation is a rapidly growing organization and they required a reliable team of developers to provide a seamless experience.
Unfortunately, they had an unpleasant experience with one of their early vendors which led to poorly maintained software. Along with taking forward the ongoing initiatives, the necessity made them find a team that can improve the software fundamentals as well.
Electrum IT Solution understood the challenge thoroughly and put together a team of competent professionals to understand and enhance the software.
Starting with basics, the team explored each part of the developed code and made corrections wherever required. The restructured software had fewer bugs and boosted the speed as well.
Furthermore, our developers also simultaneously worked on Phase One of the Callation software and delivered it on time. With a dedicated team that offers 24X7 query resolution, Callation could get in touch with the developers at the earliest and count on them for solutions.
Reporting options are way more available than one could imagine and they are useful in building the foundation that you need with simplicity and accuracy. Not only do the reports have a standardized pattern, but also, one can request a custom build where the product can be used efficiently with convenience.
" Team at Electrum IT Solutions are true professionals. Their skills, motivation and quest for excellence are second to none. Having worked with them now over a year, I am truly satisfied with the partnership we have forged and looking forward to a continued ongoing relationship. "
Electrum IT Solutions LLC,
251 Little Falls Drive, Wilmington, Delaware, US – 19808
Electrum IT Solutions Private Limited, A/413, Monalisa Business Center, Near Lalbaug over bridge, Manjalpur, Vadodara, Gujarat, India – 390011